Refund policy

Refund Policy

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Returns
Our policy lasts 7 days. If 7 days have gone by since the date of your purchase, unfortunately we can’t offer you a refund or exchange. This policy applies primarily for order cancellations and local returns (ie returns to be executed in person).

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Antique items (items which were manufactured more than 5 years prior) are not returnable.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable). These partial refunds are to be decided at the discretion of Cameron's Model Cars.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@cameronsmodelcars.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@cameronsmodelcars.com and send your item to: 14 CLEE CT Palm Coast Florida US 32137.

Shipping
To return your product, you should mail your product to: 14 CLEE CT Palm Coast Florida US 32137

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

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